In a global investment environment where trust is fundamental, identity security has become a strategic imperative.
Bridgepoint, one of the world’s leading mid‑market investors, operates in a high‑stakes landscape where sensitive data, complex operations, and growing digital access demands must be balanced with speed and efficiency. As identity‑based attacks such as helpdesk impersonation continue to rise, the organisation recognised the need to modernise how user identities are verified – particularly in high‑risk support scenarios.
Watch the video to hear directly from Bridegpoint and Condatis about how modern identity is transforming their security approach.
Working in close partnership, Condatis designed and delivered a tailored Identity and Access Management solution that brings strong, passwordless identity verification into Bridegepoint’s day‑to‑day operations. By combining Microsoft Entra Verified ID, Face Check, and Microsoft Authenticator, the solution enables helpdesk teams to verify users with confidence, applying higher assurance only where risk demands it.
Crucially, this approach strengthens security without introducing unnecessary friction for legitimate users. High‑value and high‑risk accounts can be verified using advanced identity checks, while scalable, Microsoft‑native technologies ensure the wider organisation continues to operate efficiently.
The result is a more resilient identity framework. One that helps protect investor trust, reduce the risk of impersonation-driven account compromise, and support Bridgepoint’s continued growth.