Turning Condatis’ Microsoft partnership into a strategic growth engine
Brigid Mansfield leads our Microsoft alliance strategy at Condatis, aligning deep identity expertise with Microsoft’s priorities to drive growth, innovation, and customer outcomes.In this conversation, she shares what it really takes to achieve Microsoft Security Solutions partner designation and Identity & Access Management specialisation – and what it means for our customers.
Brigid is the Microsoft Alliance Manager at Condatis, responsible for our go-to-market strategy with Microsoft.
“At its core, my role is about turning our technical depth in identity and access management into a strategic growth engine through the Microsoft partnership.”
With a background across the wider technology and security space, she now works at the heart of identity, an area that’s becoming increasingly critical for organisations navigating AI and digital transformation.
Why this matters now
Identity is rapidly becoming the control plane for modern organisations, especially as AI adoption accelerates.
As Brigid puts it, you can’t scale AI without identity governing access, behaviour, and trust.
With Microsoft investing heavily in Entra and its wider security ecosystem, identity is no longer just infrastructure — it’s a strategic enabler. This specialisation reflects years of experience helping organisations get that foundation right.
Q&A with Brigid
The Microsoft Security Solutions partner designation is effectively a licence to operate, confirming that Microsoft has assessed our capabilities, people, and customer growth over time.
On top of that, the Identity & Access Management specialisation provides independent verification of deep expertise, backed by proven delivery, real-world outcomes, and validated customer references.
In simple terms: the designation shows we meet the bar, and the specialisation proves mastery in identity.
There are three core areas organisations need to evidence.
- First is performance: consistent growth in real customer adoption, particularly across Microsoft Entra and wider security workloads.
- Second is skilling: having certified practitioners operating at expert level, with experience delivering in complex, real-world environments.
- And third is customer success; verified deployments and measurable outcomes that demonstrate impact.
Crucially, it’s all evidence-led. Microsoft independently validates delivery, usage, and results. It’s not something organisations can claim without proof.
The specialisation speaks to three things.
First, technical depth: a specialist team delivering identity solutions in complex environments across sectors like government, financial services, and healthcare.
Second, delivery quality: independently verified customer references that reflect real outcomes in environments where getting identity wrong has significant consequences.
And third, trust: Microsoft effectively validating that Condatis does what it says it does.
Achieving the designation and specialisation wasn’t a single project, it was the result of years of work across the business, brought together through a structured and evidence-led process.
For Brigid, it started with a simple but critical step: understanding the gap.
The team mapped where Microsoft required them to be, versus where they were currently, building a clear view of what needed to be evidenced across performance, capability, and customer outcomes. From there, the focus shifted to evidence gathering, which, as she explains, “sounds straightforward, but it really isn’t.”
That meant pulling together:
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- Verified customer references and real delivery outcomes
- Documentation across projects and deployment
- Proof of certifications and expertise, linked through Partner Centre
- Evidence of customer usage and adoption across Microsoft workloads
Just as importantly, everything had to be accurate, current, and fully attributable — from ensuring the correct partner relationships were recognised, to maintaining continuous governance so that all data could be validated by Microsoft.
The process then moved through formal submission and independent validation, reinforcing that this isn’t something organisations can simply claim without proof.
But what really stands out is how cross-functional the effort was.
“Honestly, everyone,” Brigid says, when asked who was involved — and that’s what makes it meaningful.
Delivery teams provided the technical depth, certifications, and outcome evidence. Sales and marketing played a key role in engaging customers and capturing references in a way that truly reflected the impact of the work. Leadership ensured governance, alignment, and strategic direction throughout.
“This was never an alliance exercise done in isolation,” she explains. “Every piece of evidence we submitted was built by the people delivering for our customers every single day.”
It gives customers confidence — backed by independent validation from Microsoft.
“Microsoft have independently verified not just that we’re a trusted security partner, but that we have proven expertise in identity.”
“When Microsoft customers need an identity specialist, Microsoft points them to us.”
“What changes our position… is credibility.”
With the designation and specialisation, Condatis gains greater visibility within the Microsoft ecosystem — with stronger advocacy from Microsoft teams and increased exposure to the right customer opportunities.
“We’re listed as a recommended partner… Microsoft is literally pointing their own customers to us, which is huge.”
It also unlocks deeper support — from co-marketing and investment through to technical resources and partner programmes.Together, that creates a more aligned, more impactful partnership, both commercially and for customers.
“These credentials are milestones, not end destinations.”
“Identity is moving extremely fast right now… the organisations that get this right will be the ones that can scale AI safely.”
Final Reflection
For Brigid, the most meaningful part of this wasn’t the submission itself, it was what sat behind it.
It was the work delivered across the business. The customers who trusted Condatis in complex environments. The outcomes that could be evidenced, validated, and stood behind.
Because ultimately, that’s what makes any of this matter.
As she puts it:
“When a customer independently talks about the impact of an identity project on their organisation, those examples are much more powerful than anything we could ever write about ourselves.”
And that’s what this specialisation really represents.
Not just meeting a standard, but consistently delivering work that stands up on its own.
At a time when identity is becoming the foundation for how organisations scale AI, that depth of experience isn’t just valuable – it’s critical.
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