Innovation and security for Utility Operations

Fortify your utility operations and ensure seamless access for authorised personnel, suppliers, partners, and customers

Identity and Access Management (IAM) crosses the boundaries of every digital interaction between your organisation and your customers, partners and employees. Whether it’s customer account self-service like password resets or updating profiles, assigning specific controls and governance, onboarding and offboarding employees from your IT systems, or even collaborating with external partners and suppliers.

IAM is the central component that makes everything possible. More importantly, weak identity protection and management is a significant route for malicious attackers to exploit data and resources.

A robust IAM system is crucial to successfully running data and security innovation programmes and the key to ensuring that only authorised individuals can access sensitive systems, data, and control systems at the appropriate levels and at the right times.

Maximise your IT investments to deliver the most impact across your estate

The utility sector is responsible for providing critical infrastructure services such as water, electricity, and gas to citizens and services. Security and reliability across all services must be the top priority to deliver the maximum impact from your IT investments.

From power grids and water treatment facilities to telecommunications networks, utility organisations face distinctive challenges across energy transitions, customer demands and expectations and a skills shortage to support evolving technologies and industry regulations.

With the power of Microsoft Entra, operating with a bespoke, our IAM solutions cater to the sector’s diverse needs.

Microsoft Entra for Utilities – leverage IAM to transform your operations digitally

The Microsoft Entra platform is flexible, scalable, and easily customisable. Through a bespoke solution, it can seamlessly integrate with your existing systems and applications like Microsoft 365, Dynamics 365, Azure, and Power Platform.

• Automate Identity and access lifecycles: With Microsoft Entra ID Governance, you can improve productivity, reduce errors, and ensure compliance, keeping your operations running smoothly. Design workflows that automate the creation, assignment, review, and expiration of identities and access for employees, suppliers, and partners based on their roles and needs.
• Strengthen identity and access security: Using Microsoft Entra ID gives you strong authentication and authorisation mechanisms such as Multi-Factor Authentication (MFA), Single Sign-On (SSO), and Role-Based Access Control (RBAC) to prevent unauthorised access to your apps and resources.
• Enhance the digital experience: With Microsoft Entra External ID and Entra Verified ID, you can give your customers and partners secure and seamless access to your apps and resources and deliver a personalised and engaging experience.

Together, we can go far

Embark on a journey towards a more secure and efficient future

We are your partner in fortifying utility operations against emerging threats while maximising efficiency and compliance.

Book a call with our team to learn more about how our tailored solutions can transform your operations and secure your digital future.