09:30 Registration, Coffee & Networking

10:00 Welcome: Trust, Control and Accountability Before Scale

Chris Tate, CEO, Condatis

• Why AI, automation and agents make identity and governance foundations essential
• How to move from experimentation to governed digital operations
• Why identity is the control plane for secure, accountable change, what we’re seeing across customers, and how our experience in large-scale identity transformation helps organisations build the trusted foundations needed to support wider AI ambitions

10:10  Executive Keynote: Building the Agentic Enterprise: A Microsoft Public Sector Perspective

Amanda Sleight, General Manager, UK Public Sector, Microsoft

Microsoft will share its perspective on the opportunity to scale AI agents, and the trusted foundations needed to deliver value.

10:40 From AI Ambition to Governed Action

Aligning security, IT and business ownership before AI scales

• Align stakeholders around outcomes, risk and accountability

• Connect security, identity, governance, operations and transformation teams
• Create the conditions for AI-enabled change that can be governed, evidenced and trusted

11:10 Refreshment Break

11:25 Customer Perspective: Identity Transformation & Agentic Readiness at Scale

Building confidence across stakeholders, controls and outcomes

A customer view on moving from ambition to accountable delivery.

• Working across stakeholder groups with different priorities

• Creating alignment around ownership, decisions and accountability
• Building a practical roadmap for readiness and measurable progress

11:55 Turning AI Governance into Measurable Business Value 

Connecting governance investment to risk reduction, operational resilience and accountable automation

• Prioritise AI and agent opportunities by business value, exposure and governance readiness

• Translate governance controls into measurable reductions in operational, security and accountability risk
• Define outcome, risk, resilience and assurance measures that demonstrate whether automation should scale

12:25 What Becomes Possible When Trusted Foundations Are in Place? 

From Copilot to agents, without losing control of who or what can act

• Understand what changes when digital actors can recommend, trigger or act

• Define ownership, authority and evidence before scaling
• Design operating models where innovation, security and accountability scale together

12:55 Closing Framework: Where to Start: From Readiness to Action  

A practical route from interest to informed action:

1. Align outcomes, accountability and risk appetite
2. Assess identity, governance, security and operating-model readiness
3. Identify value opportunities that can be delivered safely
4. Choose the right next step: readiness assessment, workshop, PoC discussion or foundations review

13:00 Lunch & Networking 

14:15 Afternoon Breakout Tracks  

Track A: Executive & Business Leaders  

Scaling AI: Making Confident Decisions About Value, Risk and Accountability

Designed for:

• CIOs, CISOs and transformation leaders

• Governance, risk and assurance leaders
• Senior business owners responsible for AI-enabled change

Purpose:

An interactive executive working session to help leaders evaluate where AI and agents could create meaningful business value, what exposure those opportunities introduce and what must be governed before investment or technology decisions are made.

Participants will: 

• Identify and prioritise a high-value AI or agent opportunity
• Understand its exposure across people, partners, applications, data, workloads, automations and agents
• Define the ownership, authority, evidence and decision rights needed to govern it
• Prioritise the governance capabilities required to progress responsibly
• Establish the business outcomes and assurance measures needed to support an investment case

Interactive outcome: Attendees leave with a one-page Governed AI Opportunity Canvas showing:

• The AI or agent opportunity they want to progress
• The business outcome and measurable value expected
• The principle exposure and dependencies
• The critical ownership and decision rights
• The governance capabilities required
• The recommended next decision: explore, pilot, constrain, prepare or stop

Attendees leave with a clearer view of where AI Agents could create value, what must be governed, who should own key decisions and which governance capabilities should be prioritised before an investment case or technology selection is progressed.

Track B: Technical Leaders & Practitioners  

Identity, access and non-human actor governance  

Designed for:

• Architects, security leaders and identity specialists

• Platform and infrastructure teams

Topics:

• Understand identity and access challenges when AI and agents can act

• Define lifecycle, authority boundaries and privileged access for non-human identities

• Identify assurance evidence and priority actions for safe scale

Interactive outcome: Attendees leave with a clearer view of the identity and technical controls required to scale AI safely, priority gaps to address, and the technical justification needed to support investment.

• Connect priority identity and security controls to risk reduction, operational value and technical investment justification.

15:45 Wrap-Up: From Insight to Action  

• Key insights from the breakout sessions

• Common priorities and practical next steps
• Opportunities to turn priorities identified during the day into practical next steps

16:00 Networking Drinks