Delve into the world of seamless traveller experiences and discover how digital identity fosters not only access management but also customer loyalty through hyper-personalisation. Read the summary of the debut episode of Verify This as she sits down with Gillian Jones, a seasoned Senior Business Development Manager at Condatis.

The pandemic has had severe effects on the hospitality industry, with more than 15% of luxury hotels affected globally and around 40% of the economy. In these uncertain times, many questions are being raised within the industry. What does the future for hotels look like in a post-COVID world? How can digital identity be used for improving guest experiences and expectations as we advance?